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Privacy Policy
Who We Are
We operate as All Us We Counseling, PLLC, AUW, and Auto Therapy. Our website address is https://alluswecounseling.com.
What personal data we collect
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who We Share Your Data With
Your data is mostly secure while browsing our website. We abide by all HIPAA compliance laws and never share personal data with anyone. We do use simple practice, which is a secure practice management software. No data is shared on their end with third-party apps either.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Your contact information
Please do not include any identifying information when commenting or requesting information from AUW. We are not held responsible for user error.
Accessing Your Medical Records
You have the right to request and receive copies of your health care records.
To request your records:
- Submit a written request by email or through the secure client portal.
- Include your full name, date of birth, and the specific records you are requesting.
- Requests may be subject to identity verification and applicable fees as permitted by law.
- Records will be provided within the timeframe required by Texas law.
If you have questions about requesting records, please contact the practice directly
using the contact information listed on this website.
Licensing & Professional Oversight
Our clinicians are licensed and regulated by the State of Texas. If you wish to contact
The licensing authority responsible for Licensed Professional Counselors (LPCs), please use the information below.
Regulatory Authority:
Texas Behavioral Health Executive Council (BHEC)
Phone:
(512) 305-7700
Filing a Complaint
You have the right to file a complaint regarding services received, as outlined in
Texas Health & Safety Code §181.103.
Complaints may be submitted directly to the Texas Behavioral Health Executive Council.
General Inquiry Phone:
(512) 305-7700
EFFECTIVE DATE OF THIS NOTICE
This notice went into effect on 12/16/2025
Under the Health Insurance Portability and Accountability Act of 1996 (HIPAA), you have certain rights regarding the use and disclosure of your protected health information. By agreeing to this form, you are acknowledging that you have received a copy of HIPAA Notice of Privacy Practices.
Messaging Terms & Conditions:
You agree to receive informational messages (appointment reminders, account notifications, etc.) from All Us We Counseling. Message frequency varies. Message and data rates may apply. For help, reply HELP or email us at info@alluswecounseling.com. You can opt out at any time by replying STOP.
Mobile SMS Messaging Privacy Policy:
Information collected:
We may collect information, such as name, phone number, and email address.
Use of information collected:
We may use the information we collect to perform the services requested, including billing, customer service, appointment reminders, and other administrative requests.
Sharing of information collected:
We may share information we collect with payment processors, legal authorities, and partners so that these service providers can perform their normal duties. We do not share, sell, rent, or trade any information provided with third parties for promotional purposes.
As a current or prospective customer, you understand that you can text us STOP at any time to opt out of receiving SMS text messages from us. You can text us HELP at any time to receive help.
You understand that the messaging frequency may vary. Messaging & data rates may apply.
Your mobile information will not be shared with any third parties/affiliates for marketing/promotional purposes. All policies are followed as per CTIA guidelines 5.2.1. At any time, if you want your information to be removed, you can contact us via our email address or regular mail.